Return Policy

At *Lilac Elegance*, we value quality and customer satisfaction.

We kindly request our customers to *inspect the product at the time of delivery*, while the delivery personnel is present.

* If you notice any concern such as *incorrect item, visible damage, or defect, you may **return the product immediately to the delivery personnel*.
* For quality assurance purposes, *returns are accepted only at the time of delivery*.
* Once the delivery is completed and accepted, *we are unable to process returns or exchanges*.

By accepting the parcel, the customer acknowledges that the product has been received in satisfactory condition.

✨ Kindly Note

Please take a moment to check:

* Product design and color
* Size and quantity
* Any visible defects

This helps us maintain a smooth and premium shopping experience for all our valued customers.